Rates and Charges

Information on the City of Busselton's Rating System and Other Fees


To receive your Rates Notice via email please register your details here.

Pensioner/Seniors' Concessions

Pensioners who meet certain criteria are entitled to claim a concession of up to 50% of the current year’s rates, or a deferment of Council rates.  Seniors who meet certain criteria are entitled to claim a concession of up to 25% (capped) of the current year's rates. 

Download and complete Pensioner/Senior Application Form(PDF, 151KB)

Late Payment Costs - Rates and Service Charges

With the exception of eligible pensioners, late payment charges are accrued daily and will be charged on all rates in arrears as at July 1 in any year, and on instalments or lump sums not met by their due dates.  Ratepayers not paying by a formalised instalment arrangement and being charged late payment fees may also have legal action taken against them for the recovery of any outstanding debt.

Objections and Appeals

Objections can be lodged against the accuracy of Council’s rating details or the rating valuations used in assessing rates. This procedure does not negate the normal ratepayer responsibilities to meet payments within the prescribed time limits.  Objections to valuations may be lodged with:  

Landgate Valuation Services

In Person: 9th Floor Bunbury Tower, 61 Victoria St, BUNBURY  WA  6230
Postal:  PO Box 177 BUNBURY  WA  6231
Phone:  08 9721 0800
Fax:  08 9721 0838
Email:  Bunburyvs@landgate.wa.gov.au

House Numbering

A street number for your home is most necessary for use by emergency services organisations and should be displayed prominently. Numbers to affix to your property can be obtained from the City of Busselton's Customer Information Officer on (08) 9781 0444 .

Changing Address? 

Download and complete Change of Name and Address Form(PDF, 423KB)

Statement of Rates.

Using this form one can request and pay for a statement setting out the rates of a property (and also request a property information certificate as well or instead of which will give details of what affects the property from all departments).  Normally this request is done through Landgate by settlement agents.  However, where a small agency does not have that facility set up or a person doing their own settlement, they can complete one of these forms.

Download and complete Application Form(PDF, 239KB)


Rates Clerk (08) 9781 0460

Other information: 

Account enquiries:  Please contact the Council's  Rates Clerk on 08 9781 0460 or complete a Statement of Rates form from http://www.busselton.wa.gov.au/services/rates and forward with payment to City of Busselton, Locked Bag 1, Busselton WA 6280. You may be required to provide proof of identify.

Payments in Advance Requests or Deferment of Rates:  Please call in to Council's Customer Service Centre or telephone 9781 0444

Payment methods available - See also Pay Your Bills:

  • In Person - (at the Customer Service Centre) - Cash, Cheque or EFTPOS.
  • Post - Cheque, Money Order or Credit Card (complete details on the back of the notice) to City of Busselton, Locked Bag 1, Busselton WA 6280
  • Telephone - Contact BPoint on 1300 276 0468
  • Online - via the BPoint payment portal 

 Please note the Council does not accept Diners Club or American Express cards.

 GST on RATES: Only applies to Swimming Pool Inspection Fees. If these fees apply to your property they will be detailed on your rates notice.