If you have lost a pet, please check our current list of impounded animals . If you do not see your pet, please contact Ranger and Emergency Services on 9781 0444 to report them as missing. We will take your details and add them to our Lost Register; this may also assist us if we find your pet to be able to return them to you.
If your pet is wearing a current registration tag, a separate disk with your name and address details and is microchipped, a Ranger will try to return your pet to you.
If however we cannot get in touch with you or your pet has no identification, they will be impounded. The following fees are applicable if your animal is impounded:
First three days - $175.00
Each day after three days - $29.00
(These fees are valid from 1 July 2017 until 30 June 2018)
All fees are payable at the City office and your animal must be registered prior to collection.
Fees and registration can be paid at the Animal Care Facility on weekends and on Public Holidays if an appointment has been made with the on call Ranger. There are no eftpos facilities or cash kept on the premises at the Animal Care Facility. It is strictly cash only and the exact amount must be presented.
Proof of registration, sterilisation and microchip confirmation must also be provided.
Animals will not be released to owners if the owner does not have an adequate leash/carry cage when collecting.
Animal Care Facility Hours of Operation
Monday to Friday 12pm-1pm
Weekends and Public Holidays by appointment only. Please call 9781 0444 first thing in the morning to arrange an appointment.
Your pet will not be released until a receipt for all the applicable fees and proof of a microchip/sterilisation booking (if necessary) has been presented.