Pensioner & Concession Information

Pensioners who meet certain criteria are entitled to claim a concession of up to 50% (capped) of the current year’s rates, or a deferment of Council rates.  Seniors who meet certain criteria are entitled to claim a concession of up to 25% (capped) of the current year's rates. Application by all pensioners or seniors may be made via the Water Corporation on or 1300 659 951.  Should you hold an account with the Water Corporation please have your account number ready.

2017/2018 Pensioner Rebate Capping

As part of its 2016-2017 Budget, the State Government announced that from 1st July 2016 that the 50% concession on local government rates applicable to eligible pensioners would be restricted to a maximum of $750.00. This maximum has been continued for the 2017/2018 financial year.

The maximum rebate allowed for Senior Card Holders has been reduced to a maximum of $100.00 as from the 1st July 2017.

The introduction of the cap on pensioner rebate and the seniors rebate is a State Government initiative and any concerns should be directed to your local Member of State Parliament.

Pensioner/Senior Review

The City is required to review its pensioner and senior registrations for rate concession to ensure we have the correct information on file and you are receiving your correct entitlement. As a result of this requirement and, due to the large number of pensioners/seniors registered with the City, we will be conducting this review on an alphabetical basis over the course of the next 12 months.

As a registered pensioner and/ or senior it is requested that you complete the attached review form and return the form together with a copy of your current relevant Pension card, Seniors Card, Commonwealth Seniors Health Care Card or State Concession Card to continue to claim your state government concession on your general rates and emergency services levy.

Your completed form and copies of your relevant pensioner/senior cards can be posted to the City at Locked Bag #1 Busselton, 6280, or delivered to our Administration Centre, Southern Drive Busselton. Additionally you may email copies of the completed form and cards to

All correspondence should be marked “Att: Rates – Pensioner Review”.

For any queries relating to this review please contact our reviewing officer Mrs Karen Nicholls by telephoning on 08 9781 1759 between 8.30 am – 12.30 pm Monday, Wednesday, Thursday and Friday.