OracleCMS Cyber Incident

Published on Tuesday, 14 May 2024 at 9:53:18 AM

The City of Busselton would like to assure customers that no customer data held by the City was accessed during a recent cyber security incident involving OracleCMS, a company contracted to manage contact centre calls outside regular office hours.

The City has been working with OracleCMS to investigate this issue as a matter of urgency, and assures customers that security of personal customer data is a very high priority. The City has measures in place to manage such risks, and these are regularly monitored and updated. Customers are also assured that should a breach affecting customers ever occur, the City would contact those customers immediately to enable the necessary steps to be taken to protect them.

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