Who Should I Call?

Knowing who to contact can help resolve issues more quickly.

The City of Busselton works alongside a range of government agencies and service providers to support our community. If you're unsure who to contact about a particular issue, the guide below can help connect you with the right organisation.

City of Busselton

Contact the City for:

  • Stray animals
  • Dog attack
  • Litter/illegal waste dumping
  • Illegal parking/ camping
  • Abandoned vehicles
  • Street light upgrades
  • Local road and footpath maintenance
  • Street tree maintenance
  • Graffiti on City-owned buildings
  • Noise complaints

Submit a service request online here>>

Email: city@busselton.wa.gov.au

Phone: 08 9781 0444

Emergency After Hours: 08 9781 0444

WA Police

Contact the Police for:

  • Antisocial or threatening behaviour
  • Hoon drivers
  • Public intoxication
  • Illicit drug use/distribution/production
  • Criminal activity
  • Reporting crime
  • Suspicious behaviour
  • Welfare checks
  • Fraud
  • Out of control gatherings

Police Assistance Centre

131 444

Crime Stoppers - report suspicious behaviour anonymously

1800 333 000 

Crime Stoppers

Life Threatening and emergency situations

000

Busselton Water

Contact Busselton Water for:

  • Water quality concerns
  • Burst water mains

Phone: 08 9781 0500

Website: Busselton Water

Department of Biodiversity, Conservation and Attractions

Contact DBCA for:

  • Rabbit, possum, snake management
  • Management of native birds and marine wildlife.
  • Facilities and infrastructure within national parks and reserves (DBCA-managed land)
  • Canal Rocks Boat Ramp
  • Conservation and reserve management matters on DBCA-managed land (eg Tuart Forest National Park, Ngilgi Cave, Canal Rocks, Cape Naturaliste)

Phone: 08 9752 5555 (Blackwood District)

Website: Department of Biodiversity, Conservation and Attractions

Department of Communities

Contact DOC for:

  • Maintenance of Department of Communities properties
  • Reporting disruptive behaviour from Department of Communities tenants (1300 597 076)

Phone: 1300 137 677

Website: Department of Communities

Department of Transport

Contact Department of Transport for:

  • Driver's licence renewals and transactions
  • Vehicle registration (rego) payments and enquiries
  • Recreational boating enquiries
  • Boat moorings enquiries
  • Complaints about speeding boats and jet skis

Phone: 13 11 56

Website: Department of Transport WA

Main Roads WA

Contact Main Roads for:

  • Highway or main road maintenance (Bussell Hwy, Busselton Bypass, Caves Road, Sues Road and Vasse Hwy)
  • Traffic signal maintenance or upgrades

Phone: 138 138

Email: enquiries@mainroads.wa.gov.au

Website: Main Roads WA

Water Corporation

Contact Water Corp for:

  • Sewer blockages

Phone: 13 13 75

Website: Water Corporation

Western Power

Contact Western Power for:

  • Faulty streetlights
  • Power outages
  • Maintaining power poles
  • Maintaining power transfer stations

Phone: 1800 662 008 or 13 10 87

Website: Western Power

Wildlife Helpline

Contact the Wildlife Helpline for:

  • Advice on sick or injured wildlife
  • Referrals for reptile removal

Phone: 9474 9055

Website: Wildcare Helpline

 

If you've encountered a problem with the website or have any general feedback, please provide comment via this form.

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