Contact Us
The City of Busselton is committed to providing excellent services to our community. There are a number of ways to contact the City shown below.
Customer Service Centre
Phone: (08) 9781 0444 (Monday to Friday between 8.30am - 4.30pm). Our switchboard is open 24 hours for emergency purposes.
In person: City of Busselton Administration Building - 2 Southern Drive, Busselton, Western Australia.
Monday to Friday from 8.30am - 4.30pm (except public holidays).
Postal address: City of Busselton, Locked Bag 1, BUSSELTON WA 6280
Email: city@busselton.wa.gov.au
Send an Enquiry
Please complete the form below if you have a general enquiry. If you wish to make a formal complaint, please go to our Complaints page.
General Enquiry Form
Provide Feedback
To help us continually monitor and improve customer experiences, please tell us about your recent experience with us.
Customer Experience Survey
Report a Problem
Please complete this form to report any issues relating to Council-owned infrastructure or request Council assistance.
Report a Problem Form
Submit a Formal Complaint
If you wish to make a complaint, please read the City’s Complaints Management Policy and document your concerns using the below form, providing complete details so that the matter can be investigated.
Formal Complaint Form
Change of Address/ Name/ Email
If you've had a change of address, name or email address please use this form to update your details with the City.
Change of Address/ Name/ Email Form