Contact Us

The City of Busselton is committed to providing excellent services to our community. There are a number of ways to contact the City shown below.

Customer Service Centre

Phone: (08) 9781 0444 (Monday to Friday between 8.30am - 4.30pm). Our switchboard is open 24 hours for emergency purposes.

In person: City of Busselton Administration Building - 2 Southern Drive, Busselton, Western Australia.

Monday to Friday from 8.30am - 4.30pm (except public holidays). 

Postal address: City of Busselton, Locked Bag 1, BUSSELTON WA 6280

Email: city@busselton.wa.gov.au 

Send an Enquiry 

Please complete the form below if you have a general enquiry. If you wish to make a formal complaint, please go to our Complaints page. 

Name*This field is required.

Phone Number

Email*This field is required.

Please provide detail about your enquiry*This field is required.

Upload additional information

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Provide Feedback

To help us continually monitor and improve customer experiences, please tell us about your recent experience with us. 

Customer Experience Survey

Report a Problem

Please complete this form to report any issues relating to Council-owned infrastructure or request Council assistance. 

For urgent after hours enquiries, please phone the City 24 hour line on 08 9781 0444. 

First Name*This field is required.

Last Name*This field is required.

Phone Number*This field is required.

Email*This field is required.

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Please select an appropriate category relating to your request*This field is required.

Select an Option Abandoned Vehicle Asbestos Bins Boat Ramp Issues Coastal Storm Damage Disabled Access Dogs Drainage Dust Flooding Food Safety Footpath Graffiti Illegal Camping Illegal Dumping Illegal use of vehicles on Council parks and reserves (including beaches) Litter Noise Park or Playground Issues Parking Pollution Road Issues Road Obstructions Road Signs Rubbish Suspected illegal use of a Holiday Home Unauthorised or Dangerous Swimming Pools and Barriers Unauthorised Development or Use of Land Vandalism Verge Trees and Branches Weeds Other

Please provide a description of the issue*This field is required.

Exact location of the issue (including the nearest cross road if applicable)*This field is required.

If you have a photo, please attach it here

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I have read and understood this form and to the best of my knowledge have provided true and correct information*This field is required.

I Agree

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Change of Address/ Name/ Email

If you've had a change of address, name or email address please use this form to update your details with the City.

Please note that the "new email address" will be used to send you a confirmation of this form submission. 

Current Information

First Name*This field is required.

Surname*This field is required.

Date of Birth

Phone Number*This field is required.

Email Address*This field is required.

Existing Property Address

Existing Mailing Address

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New Information

First Name

Surname

Phone Number

New Email Address (a confirmation email will be sent to this address)*This field is required.

New Property Address

New Mailing Address

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I am the owner/agent of the property and make the following Rate Notice declarations

Are all rate notices for the property to be sent to the new mailing address?

YesNo

If NO then where are the rate notices to be sent?

The new address is to apply to

All owners of the propertyJust me

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I am a... (please tick all of the relevant options)

Property owner
Tenant
Owner of a cat or dog registered with the City
Library member
Creditor of the City
Debtor
Subscriber to the Bay 2 Bay eNewsletter
Other

Please provide any further comments (if required)

Please upload any documentation supporting this application i.e. Certificate of Title, Death Certificate, Power of Attorney

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Declaration

I agree that the information is true and correct and that I am authorised to request these changes.*This field is required.

I Agree

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