Contact Us

The City of Busselton is committed to providing excellent services to our community. There are a number of ways to contact the City shown below.

Customer Service Centre

Phone: (08) 9781 0444 (Monday to Friday between 8.30am - 4.30pm). Our switchboard is open 24 hours for emergency purposes.

In person: City of Busselton Administration Building - 2 Southern Drive, Busselton, Western Australia.

Monday to Friday from 8.30am - 4.30pm (except public holidays). 

Postal address: City of Busselton, Locked Bag 1, BUSSELTON WA 6280

Email: city@busselton.wa.gov.au 

Send an Enquiry 

Please complete the form below if you have a general enquiry. If you wish to make a formal complaint, please go to our Complaints page. 

General Enquiry Form

Report an Issue or Request Assistance

Please complete one of our online forms to report an issue or request assistance (ie, report a barking dog, report a missed bin collection). 

Report an Issue or Request Assistance

Provide Feedback

To help us continually monitor and improve customer experiences, please tell us about your recent experience with us. 

Customer Experience Survey

Submit a Formal Complaint 

If you wish to make a complaint, please read the City’s Complaints Management Policy and document your concerns using the below form, providing complete details so that the matter can be investigated.

Formal Complaint Form

Change of Address/ Name/ Email

If you've had a change of address, name or email address please use this form to update your details with the City.

Change of Address/ Name/ Email Form 

 

If you've encountered a problem with the website or have any general feedback, please provide comment via this form.

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