Waste Enquiry
Send us enquiries in relation to Waste or Recycling or report any issues with your bins, missed collections or illegal dumping.
Missed Bin Collection
If your bin was out but has not been collected on your regular collection day, you can report a missed bin collection.
Report Missed Bin Collection
Damaged Bins
The City offers a free courtesy service to replace lids and wheels from damaged kerbside wheelie bins where possible.
Report Damaged Bins
New Residential Bin
You can find information on Residential Bins on our Bin Collections page. If you are unable to find the information you are looking for, send us an enquiry.
New Residential Bin Enquiry
Commercial Waste Service Enquiry
Contact us if you have any enquiries in relation to Commercial Waste Services.
Commercial Waste Service Enquiry
Illegal Rubbish Dumping on Public Land
The City treats reports of illegal dumping confidentially and will do everything to maintain the anonymity of the person reporting the alleged offence. If you observe someone dumping waste on public land report it and a Ranger Officer will get in contact.
Report Illegal Rubbish Dumping
Public Bins
If you see a Public Bin that is overflowing and requires emptying or is broken and requiring maintenance, let us know.
Report Public Bin Issue
Recycling Information Enquiry
You can find information about Recycling on our Sorting Your Waste page.
If you are unable to find the recycling information you require, send us an enquiry.
Recycling Information Enquiry
Waste Service Enquiry
Can't find what you're looking for? Or need advice on a particular waste? Fill out our enquiry form and we'll get back to you.
Waste Services Enquiry
Unable to find the information you're looking for?
- Complete a General Enquiry form for assistance.
- If you wish to make a formal complaint, please go to our Complaints
- Call us on (08) 9781 0444 for assistance Monday to Friday from 8.30am - 4.30pm.